Sales Coaching and Creating Sales Rockstars

Rebooting Mindsets and Behaviours to Smash Your Sales Targets

Many of the Extra Mile Company’s business assignments are centred around our expertise in employee engagement and productivity, cultural change and structural turnarounds in which our goal is to help companies pursue ‘good profits’ based on genuine employee engagement, customer loyalty and sustainable growth.

Our ‘Extra Mile’ model and methodology is designed to deliver motivated, empowered colleagues from boardroom to shop floor with inbuilt systems to measure both ‘hard’ and ‘soft’ business KPIs as the programme evolves and is bedded in. Nowhere is our success proven more than with the sales teams we coach.

The outcome of our dedicated sales coaching offering is to ignite the desire in your sales colleagues to understand your customers and to meet their needs intuitively, proactively, and ethically.

Mindset and behaviour is the cornerstone of our offering: honing sales skills and techniques; embedding processes and systems; capturing, reporting and acting upon customer insights; measuring results; and continuous improvement complete the foundations.

With Stalkie and his team, it’s never just about talking the talk, it’s also about walking the walk. Given our clients’ permission, you’ll find us spending hours in the frontline of their businesses selling to customers – which we’ve done to enormous effect with mobile phones, DIY products, kitchens and bathrooms, handbags and handkerchiefs, stocks and shares, recruitment, car number plates, luxury yachts, retirement homes, cheese…we’re just waiting for the ice to eskimos gig.

To give you an idea of where we can dovetail with your sales strategy and training program, here’s the skeleton of a ‘proactive selling’ program that we have just conducted with a marine industry client:

  • Collateral and KPI Audit
  • Knowing the Brand
  • Copywriting and Video Production of New Sales Materials
  • Education Based Sales – Know Your Facts
  • Choosing Prospects, Affiliates and Influencers
  • Appointment Making
  • Building Rapport with Customers
  • Establishing Customer’s Needs, Wants and Feelings
  • Building Core Story/Stadium Pitch
  • Presenting Across Platforms
  • Providing Solutions and Gaining Commitment
  • Up-Selling and Cross-Selling
  • Process, Timeline and Pipeline
  • Gathering, Reporting and Acting Upon Customer Insights

If you would like to know how we do it, please contact us now and we’ll be happy to arrange a free of charge, no obligation chemistry meeting with you. We’ll listen to your back story and current challenges, share some of our diagnostic tools with you, introduce some of the principles and interventions we use in our sales programs and go from there.

Or, if you want to assess the impact of our work further, please take a peek at the videos on this page and delve into our archive of cases studies and testimonials

‘I have sat through many talks & seminars in my employment with various companies and this was one of the first that not only gave me some great ideas to take away for the work place but also with regards to dealing with the tantrums presented to me by my son! Not only did Paul help me put issues and problems into a different perspective on how to deal with these but he also made me laugh!’

Chris, Richer Sounds Customer Service manager

‘Life coaching with Paul Stalker has been a personal revelation. The focus on ‘what is really important to me’, has improved my performance in business and my balance bet ween work and home.’

Andrew Keating, Director of Store Operations, B&Q

What leaders are saying about Paul ‘Stalkie’ Stalker

‘The course was unbelievable in every aspect. I have known a lot of people who have gone on self-help / motivational / leadership courses of various kinds, and I have always viewed them with scepticism. Now I am a believer. The course has changed the way I view things in my life, not only the way I live it, but the way I interact with everybody else I meet.

Paul Kaye, Greene King Plc